Deliver stellar member service levels to all current and prospective members Exhibit knowledge of all Credit Union products and services and maintain the ability to educate, inform and demonstrate benefits of SCU membership, while identifying and seizing acquisition, retention and cross sell opportunities Ensure requests, complaints, and/or issues are researched and resol

Secure membership by providing over the phone assistance and resolve issues, and questions in the Contact Center Provides assistance to members and resolves member issues regarding accounts Researches and obtains solutions to member issues, questions or complaints Opens accounts for existing and potential new members Processes wire transfers and other tasks as needed Assi

Secure membership by providing over the phone assistance and resolve issues, and questions in the Contact Center Provides assistance to members and resolves member issues regarding accounts Researches and obtains solutions to member issues, questions or complaints Opens accounts for existing and potential new members Processes wire transfers and other tasks as needed Assi

Deliver stellar member service levels to all current and prospective members Exhibit knowledge of all Credit Union products and services and maintain the ability to educate, inform and demonstrate benefits of SCU membership, while identifying and seizing acquisition, retention and cross sell opportunities Ensure requests, complaints, and/or issues are researched and resol