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The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests into LogistiCare's system as well as documenting complaints and issues while providing superior customer service to members. ESSENTIAL JOB FUNCTION
Posted Today
The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests into LogistiCare's system as well as documenting complaints and issues while providing superior customer service to members. ESSENTIAL JOB FUNCTION
Posted Today
The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members. ESSENTIAL JOB FUNCTIO
Posted Today
The Contact Center Lead ensures that all team members have adequate resources, are proficient in their daily tasks and provides assistance with escalated situations. Serving staff by staying visible and walking the floor answering questions. ESSENTIAL FUNCTIONS Answers employee questions and takes escalated calls Coaches agents on quality and key scorecard performance Supports phone and queue work
Posted Today
The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members. ESSENTIAL JOB FUNCTIO
Posted Today
The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members. ESSENTIAL JOB FUNCTIO
Posted Today
The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members. ESSENTIAL JOB FUNCTIO
Posted Today
The Contact Center Lead ensures that all team members have adequate resources, are proficient in their daily tasks and provides assistance with escalated situations. Serving staff by staying visible and walking the floor answering questions. ESSENTIAL FUNCTIONS Answers employee questions and takes escalated calls Coaches agents on quality and key scorecard performance Supports phone and queue work
Posted Today
The Contact Center Supervisor is responsible for working with the leadership team to meet all performance metrics associated with operations. Responsible for providing leadership, coaching, development and management of staff. ESSENTIAL FUNCTIONS Executes on management routines and disciplines Leads and manages by observations and coaches in the moment Conducts and documents coaching, annual revie
Posted Today
The Contact Center Lead ensures that all team members have adequate resources, are proficient in their daily tasks and provides assistance with escalated situations. Serving staff by staying visible and walking the floor answering questions. ESSENTIAL FUNCTIONS Answers employee questions and takes escalated calls Coaches agents on quality and key scorecard performance Supports phone and queue work
Posted Today
The Service Expert Specialist 2 works with customers, subcontractors and LogistiCare staff to ensure quality service. The Service Specialist 2 also establishes positive and effective working relationships with customers, providers and agencies to establish superior customer service and to reduce the number of official complaints. ESSENTIAL FUNCTIONS Records and initiates investigation of complaint
Posted Today
The Service Expert Specialist 2 works with customers, subcontractors and LogistiCare staff to ensure quality service. The Service Specialist 2 also establishes positive and effective working relationships with customers, providers and agencies to establish superior customer service and to reduce the number of official complaints. ESSENTIAL FUNCTIONS Records and initiates investigation of complaint
Posted Today
The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members. ESSENTIAL JOB FUNCTIO
Posted Today
The Customer Service Representative (CSR) Bilingual associate interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members. E
Posted Today
The Customer Service Representative (CSR) Bilingual associate interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members. E
Posted Today
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