Who we are...

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What we need...

A Digital Banking Strategist to be at the forefront of revolutionizing the banking experience. We are seeking a visionary individual who can conduct in-depth research on product trends, customer journey maps, and identify opportunities to elevate and deliver a premium digital banking experience across channels. This individual will be responsible for presenting and demonstrating the product experience across channels to drive business growth.

What's in it for you...

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you'd expect from an award-winning employer plus:

• A hybrid schedule allowing you the flexibility to balance your work/life needs
• A customized training plan to successfully onboard you through your first year
• A robust employee training and development program aligned with career pathing objectives
• Generous PTO offering as well as competitive pay and benefits
• On-site fitness center / off-site fitness/wellness reimbursement
• Tuition Reimbursement
• Financial planning assistance with certified professionals
• Fun employee events such as company outings, trivia, sports leagues wellness events
• Peer recognition programs

What you'll do...

• Conduct ongoing research on digital banking product trends, customer behavior and emerging technologies in the space
• Identify and document opportunities for improvement and innovation within the digital banking product line
• Strong verbal, written and presentation skills. Able to make effective presentations that represent the product line
• Collaborate with product and sales team to understand market needs and translate them into actionable strategies
• Propose enhancements and solutions to optimize COCC's digital user experience
• Showcase and demo our digital banking solutions to prospective and existing clients
• Maintain a customer-centric mindset through the recommendation of digital banking initiatives
• Must have the ability to work independently
• Able to travel 20-40% of the time

What you'll bring...

• Bachelor's degree is preferred for this role but will consider appropriate work experience and/or relevant certifications.
• 3+ years experience in digital banking product and presenting
• Experience working for a Financial Tech company strongly preffered
• Ability to manage complex dialogue and conversation with senior leadership.
• Previous and current knowledge on digital banking user experience and trends in the industry.

Salary range for this role is $80,000-$120,000 per year

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we'll be happy to get back to you!