Client Experience Manager Job Locations US CT Southington | US NY Latham | US NJ Plainsboro | US NH Nashua Requisition ID 2024 16758 Category Claims Workers Compensation Position Type Regular Full Time Overview The Client Experience Manager, reports to the Manager, Client Experience and is responsible for client support throughout the life of the policy. The Client Experi

1. Proactively mitigates patient safety risk factors to improve human and organizational performance for YNHHS. Provide strategies/tactics/services related to human factors methodologies to examine adverse events and recommend and coordinate error reduction efforts to minimize safety issues and risk. 2. Develops project plans, interventions, and resources by integrating h

1. Must maintain the Standards of Professional Behavior at all times. 2. Ordering and Stocking supply on scheduled day as well as responsible to review unit on off stocking days and fill any supply low and outages via ordering through the Service response center (8 9000) or coordinating through the CCS/CSC. 3. Must also be able to step in other areas as needed to ensure t

1. Responsible as a unit representative demonstrating service excellence. 1.1 Acknowledges patients, families, visitors and staff promptly and graciously. 2. Teamwork 2.1 Embraces shared goals versus narrower interests actively cooperative vs. competitive or non committal. 3. Organizes and maintains the clerical activities of the embryology lab. Interacts with other depar

19.1 5% of worked time will be dedicated to direct patient care as assigned by the Director. 20. Coucels and evaluates personnel and institutes appropriate disciplinary measures (HRO defined) when standards and regulations are violated. 21. Assists in planning of new facilities and/or relocation of current facilities. 22. Professional School Affiliations 22.1 Responsible

1. Support and grow the fundraising programs and activity of YNH Children?s Hospital and its satellite campus at Bridgeport Hospital. This includes the management of all logistics, relationships, and solicitation. 2. Provide a highly personalized level of customer service to a portfolio of 75 100 donors/partners, and support/lead relationships with grateful patient famili

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Position Summary Performs co

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Position Summary Performs co

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Position Summary Performs co

1. Manage prospect portfolio and apply moves management to approximately 150 donors in support of the individual Major Gifts goal for the Foundation. 1.1 Solicit and manage leadership gifts in support of targeted hospital priorities. 2. In partnership with the Major Gift team, implement programs as required. 2.1 Develops, writes, prepares, and disseminates donor correspon

1. Serve on COREs Sr. Leadership team. Participates in strategic planning, business development and forecasting. 2. Serve as the finance strategic business lead to CORE Leadership. Provides recommendations to enhance financial performance, evaluate business opportunities and improve operations. 3. Direct all aspects of COREs finance operations including financial planning

1. Coordinates initiation of new research protocols. 1.1 Collects study protocol data (Informed consent and required IRC outline) as required by each study for presentation to IRC as indicated by review of IRC minutes. 2. Recruits and enrolls eligible patients into assigned study. 2.1 Screens and recruits appropriate patients, following inclusion/exclusion criteria set fo

1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigne

1. Working in conjunction with departmental resources, identifies areas of opportunity for improvement. Develops qualitative and quantitative analysis to support recommendations. 2. Collects data to support value add improvements in clinical outcomes, operational efficiencies and/or improved financial performance. Develops meaningful and impactful analysis based on collec

1. Performs inventory of blue item non patient charge supplies. Places orders for needed supplies. Places supplementary orders as required through Infor RSS. 2. Performs reconciliation of white item patient chargeable supplies. Reports reconciliation discrepancies to CSM and nurse manager. Collaborates with Patient Care Services to improve charge capture practices. 3. Per