Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Responsible for handling la

Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community. Respond to and follow up on customer inquiries and leads f

Provide internal and external member service by responding to calls in all in bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long term financial relationships with members by identifying needs and recommending solutions, including Credit Uni

Develop, maintain and harness a meaningful understanding of your client's 1.) strategy, 2.) business model, 3.) growth goals, 4.) success measurements for using the platform; Keep your finger on the pulse and know your client as it pertains to their 5.) satisfaction, 6.) adoption patterns, 7.) retention risk and 8.) growth footprint Define and advance the wholistic accoun

The Business Risk & Controls ('BRC') team is a specialist First Line team operating within the Equiniti US Shareholder Services division and there is an opening for a Business Risk Manager ('BRM') to join the team. The focus of the BRM role is to identify and manage risks within the First Line of Defense ('FLOD') of US Shareholder Services, and ensure Group Risk requireme

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fa

Under the direction of the Assistant Vice President performs a variety of loan service duties and supervises the day to day processing of closed loans in the Consumer Loan Department and refers any problems, suggestions to the Assistant Vice President. Essential Duties and Responsibilities include the following. Other duties may be assigned Respond daily to customer inqui

Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversatio

Marcum LLP seeks to hire a proactive, business oriented corporate, commercial transaction attorney for a Counsel position within the Office of General Counsel to review, revise and negotiate professional services, vendor and technology related agreements for the firm. Duties and responsibilities will expand as the individual demonstrates a robust understanding of Marcum's

The Assistant Customer Solutions Manager will work closely with the AVP Customer Solutions Manager to develop and implement strategies to improve customer satisfaction and resolve escalations efficiently. This role involves assisting in managing a team of call center Customer Solution Specialists and Video Bankers providing real time banking assistance from a centralized

The Banker is an entry level customer facing role and assists customers with their banking needs and processes all transactions accurately and in a timely manner. Uses exceptional customer service and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations. Upholds the org

In the absence of the Manager, oversees the daily operations of the Banking Center. Directly supervises Banking Center Specialists and Banking Center Senior Specialists, providing training, coaching, professional development and performance management. Demonstrates advanced knowledge and proficiency in providing exceptional customer service with emphasis on relationship d

The Banker is an entry level customer facing role and assists customers with their banking needs and processes all transactions accurately and in a timely manner. Uses exceptional customer service and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations. Upholds the org

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Provides efficient, accurate and courteous customer service. Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, cashes checks, sells travelers checks, etc. Maintai

As a member of the Retail Banking Team, the Mortgage Consultant originates mortgage loans to meet individual and department production goals. Loans must be originated in accordance with bank policies and investor and regulatory guidelines, with an emphasis on delivering superior customer service. The Mortgage Consultant is responsible for establishing and maintaining stro