Develop, maintain and harness a meaningful understanding of your client's 1.) strategy, 2.) business model, 3.) growth goals, 4.) success measurements for using the platform; Keep your finger on the pulse and know your client as it pertains to their 5.) satisfaction, 6.) adoption patterns, 7.) retention risk and 8.) growth footprint Define and advance the wholistic accoun

The Business Risk & Controls ('BRC') team is a specialist First Line team operating within the Equiniti US Shareholder Services division and there is an opening for a Business Risk Manager ('BRM') to join the team. The focus of the BRM role is to identify and manage risks within the First Line of Defense ('FLOD') of US Shareholder Services, and ensure Group Risk requireme

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fa

The Assistant Customer Solutions Manager will work closely with the AVP Customer Solutions Manager to develop and implement strategies to improve customer satisfaction and resolve escalations efficiently. This role involves assisting in managing a team of call center Customer Solution Specialists and Video Bankers providing real time banking assistance from a centralized

In the absence of the Manager, oversees the daily operations of the Banking Center. Directly supervises Banking Center Specialists and Banking Center Senior Specialists, providing training, coaching, professional development and performance management. Demonstrates advanced knowledge and proficiency in providing exceptional customer service with emphasis on relationship d

The Banker is an entry level customer facing role and assists customers with their banking needs and processes all transactions accurately and in a timely manner. Uses exceptional customer service and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations. Upholds the org

The Banker is an entry level customer facing role and assists customers with their banking needs and processes all transactions accurately and in a timely manner. Uses exceptional customer service and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations. Upholds the org

Procurement Senior Manager, Supplier Risk Who You'll Work With You will be based in one of our offices in Philadelphia, New York, Stamford, Atlanta, Denver, Washington DC, Miramar, Tampa, Prague, Lisbon, London, San Jose. You will be part of the Supplier Risk team within Optimize, McKinsey's global procurement function that enhances and protects the firm's resources and r

To increase market share and banking center profitability through business development and community engagement activities while managing the sales and service delivery, operational excellence, and staff of a full service banking center. Essential Duties and Responsibilities include the following. Other duties may be assigned Responsible for business development, sales ma

Lead the team responsible for the accurate and timely execution of end to end billing activities for eMoney Advisor customers, encompassing contract administration, invoicing, customer inquiries, and collections management. Manage the Zuora billing system as an administrator, overseeing technology upgrades, updates, and implementations. Evaluate operational procedures and

include Prepare and lead SOC 1 testing of firmwide controls by liaising with external auditors and internal departments across the firm Execute the Vendor Risk Management program including onboarding, assessments, due diligence meetings, issue identification and action plans. Adapt and develop programs as needed based on internal requirements and applicable regulation Assi

The Banker is an entry level customer facing role and assists customers with their banking needs and processes all transactions accurately and in a timely manner. Uses exceptional customer service and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations. Upholds the org

Location 1301 Avenue of the Americas New York, New York 10019 KeyBank is committed to growing their National Affordable Housing Platform through their Community Development Lending & Investment group ("CDLI"). CDLI's mission is to help clients and communities thrive. CDLI provides capital solutions for affordable housing and community development projects in urban and rur

The Assurance Director title is reserved for professionals who achieve recognition in a technical area of assurance and risk management. The person is qualified to perform certain limited yet critical additional technical functions as an Engagement Director or as a Concurring Reviewer. These additional responsibilities are conferred only as outlined above. This senior rol

The Banker is an entry level customer facing role and assists customers with their banking needs and processes all transactions accurately and in a timely manner. Uses exceptional customer service and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations. Upholds the org